Privacy Policy

    Last updated: March 2026

    1. Introduction

    Amalgam Services Ltd (“we”, “our”, “us”), Company Registration No. 13170972, is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

    2. Data Controller

    Amalgam Services Ltd is the data controller responsible for your personal data. If you have questions about this policy, please contact us via the details on our website.

    3. Information We Collect

    We may collect and process the following data:

    • Identity data: name, job title
    • Contact data: email address, telephone number, business address
    • Financial data: information necessary to provide our accounting and advisory services
    • Technical data: IP address, browser type, and usage data when you visit our website
    • Communication data: correspondence and enquiries you send us

    4. How We Use Your Information

    We use your personal data to:

    • Provide our accounting, bookkeeping, and advisory services
    • Respond to enquiries and communicate with you
    • Comply with legal and regulatory obligations
    • Improve our website and services
    • Send relevant updates about our services (with your consent)

    5. Lawful Basis for Processing

    We process personal data on the following lawful bases:

    • Contract: where processing is necessary to perform our services
    • Legal obligation: where we must comply with a legal requirement
    • Legitimate interest: where processing is necessary for our business purposes
    • Consent: where you have given clear consent for marketing communications

    6. Data Sharing

    We do not sell your personal data. We may share data with:

    • HMRC and other regulatory bodies as required by law
    • Professional advisers and service providers acting on our behalf
    • Third-party software providers necessary to deliver our services (e.g. accounting software)

    7. Data Retention

    We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Financial records are typically retained for a minimum of six years in accordance with HMRC requirements.

    8. Your Rights

    Under UK GDPR, you have the right to:

    • Access your personal data
    • Rectify inaccurate data
    • Request erasure of your data
    • Restrict or object to processing
    • Data portability
    • Withdraw consent at any time

    To exercise any of these rights, please contact us. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

    9. Cookies

    Our website may use essential cookies to ensure proper functionality. We do not use tracking or advertising cookies without your consent.

    10. Changes to This Policy

    We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.